Privacy Policy

At Jovie Journey, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Name

• Shipping Address

• Phone Number

• Email Address

• Order Details

We do not collect or store credit card or other payment information, as we only offer Cash on Delivery (COD) as a payment method.

2. How We Use Your Information

Your information is used to:

• Process and deliver orders

• Communicate order updates or issues

• Respond to customer service inquiries

• Improve our services and offerings

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. Information may be shared only with trusted partners involved in fulfilling your orders (e.g., delivery services), under strict confidentiality.

4. Data Security

We take reasonable steps to secure your personal data, but no method of transmission over the Internet is 100% secure. By using our services, you accept this risk.

5. Your Rights and Opt-Out Instructions

You may choose to opt out of receiving marketing or promotional emails from us at any time.

To opt out:

• Email us at [email protected] with the subject line “Opt-Out” and include your full name and email address in the message.

We will process your request within 5 business days.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

7. Contact Us

If you have any questions or concerns regarding this policy, please contact us at:

Email: [email protected]