Copyright © joviejourney.com 2025. All Rights Reserved.
Thank you for shopping with Jovie Journey. This Shipping Policy outlines how we handle the processing, shipping, and delivery of your orders.
All orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Estimated delivery time is 4–7 business days, depending on your location.
Remote or rural areas may experience slightly longer delivery times.
We work with trusted delivery partners to ensure your order reaches you safely and on time.
We offer free standard shipping on all orders, unless stated otherwise during checkout.
We currently offer Cash on Delivery (COD) only.
Please ensure someone is available at the delivery address to receive the package and pay in full upon delivery.
Once your order is shipped, we will notify you by email or SMS (if applicable).
Tracking information may be provided depending on the courier service.
While we strive to meet our delivery timelines, there may be delays due to:
Weather conditions
Unforeseen logistical issues
Local holidays or strikes
We are not responsible for delays beyond our control but will do our best to keep you informed.
Please ensure your shipping address is accurate and complete. Jovie Journey is not responsible for delays or failed deliveries due to incorrect or incomplete address details provided at checkout.
If you have any questions or concerns about your order or shipping, please contact us at:
Email: [email protected]
Copyright © joviejourney.com 2025. All Rights Reserved.