Terms & Conditions

Welcome to Jovie Journey. By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully before making a purchase.


1. General

These Terms and Conditions apply to all users of the Jovie Journey website and customers who purchase products from us. We reserve the right to modify these terms at any time without prior notice.


2. Products and Availability

All products displayed on our website are subject to availability. We strive to ensure product information and pricing are accurate but reserve the right to correct errors and update product details at any time.


3. Orders

By placing an order, you confirm that:

  • You are at least 18 years old.

  • All information you provide is true and accurate.

  • You agree to pay in full upon delivery (Cash on Delivery only).

We reserve the right to refuse or cancel orders at our discretion.


4. Payment

We accept Cash on Delivery (COD) only. No advance or online payment is required. Please ensure someone is available to receive and pay for the order at the delivery address provided.


5. Shipping and Delivery

  • We aim to process and ship all orders promptly.

  • Delivery times may vary depending on location and logistics providers.

  • We are not liable for delays caused by external factors beyond our control.


6. Returns and Exchanges

We accept returns or exchanges for defective or damaged products only. To request a return or exchange, contact us at [email protected] within 3 days of receiving your order.

To be eligible:

  • The item must be unused and in its original condition.

  • Proof of purchase must be provided.


7. Intellectual Property

All content on our website, including logos, text, images, and product designs, is the property of Jovie Journey and may not be used or reproduced without our written consent.


8. Limitation of Liability

Jovie Journey shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.


9. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Email: [email protected]